What Information We Hold and Why
We collect the details you provide when registering your account: your name, email address, phone number and any payment identifiers linked to your bKash, Nagad or Rocket wallet. When you make a deposit or withdrawal, transaction reference numbers are stored so we can verify movement between
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your wallet and your account balance. We also collect device data — browser type, IP address, and session timestamps — to detect unauthorised access and keep your account secure. Cookies help us remember your login state and language preference; you can manage cookie settings in your
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browser at any time. We do not collect payment PINs or full wallet passwords. Data is held only as long as your account remains active or as required to resolve disputes. Once an account is closed and any outstanding matter settled, we remove personally identifiable records
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from active systems. Use of this platform and any data processing associated with it is subject to your local law and the eligible regions in which the service operates.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.